FAQ's for Selling Your Watch

How do I start the process of selling my watch?

Begin by submitting an inquiry on our website with details and photos of your watch. Our team will review and contact you with the next steps.

What types of watches do you accept?

We accept a wide range of watches, focusing on luxury and high-quality brands. Please provide details of your watch for an assessment.

How do you determine the value of my watch?

We evaluate your watch based on its brand, model, condition, market demand, and any accompanying documentation or accessories.

Is my personal information secure during this process?

Absolutely. We prioritize the privacy and security of our clients. All personal information is handled with strict confidentiality.

How long does it take to receive an offer for my watch?

Once we receive your submission, we aim to provide an offer within a few business days, depending on the details and condition of your watch.

What if I decide not to sell after receiving your offer?

There's no obligation to sell to us after receiving our offer. Our goal is to provide a fair assessment, leaving the final decision up to you.

How do I get paid for my watch?

Upon agreement, payment can be made via bank transfer, check, or another agreed-upon method, ensuring a secure and convenient process.

Can I trade in my watch instead of selling it?

Yes, we offer trade-in options. You can exchange your current watch for another from our collection, with the value of your watch considered in the trade.

Do I need to ship my watch?

We can provide you with detailed shipping instructions for safe delivery.

Who can I contact for more questions?

Our customer service team is available for any further inquiries. Please contact us through our website or at sales@horologyhour.com